Frequently asked questions
Return must be unworn, unwashed or defective merchandise. Return must be made within 30 days of the order shipment date.
Return must fill out the
Return Form on your packing list and pack it with your item(s) in a securely sealed package. Return must be in the original package. Return packages must be returned prepaid by the customer to the address below:
12523 Limonite Ave., STE 440-105
Mira Loma, CA 91752
Within 10 business days after receiving the return, refunds will be issued in the form of credit to the credit card holder.
No returns accepted after 30 days.
Please note: OK!DZO is not responsible for any return that are lost or stolen while in transit.
How long will it take for my return to process?
Please allow 1-2 weeks from the time you mail your return for it to be processed. We will email you once it is processed.
Do you ship internationally?
Please contact us for international shipping.
What payment method do you accept?
OK!DZO accepts the following forms of payment: Visa, MasterCard, American Express, and Discover
Do you offer wholesale?
Please contact us for wholesale.
How do I track my order?
To track your order, please use the tracking number included in your shipping confirmation email.